Who we are

THE COMPANY - SPECTRO HISPANIA, SL

We are distributors of scientific equipment (spectrometers and analyzers) in Spain. We sell, install, and service equipment for the industrial sector. Application areas include the iron and steel industry for metal production and processing (steel mills, forges, foundries, rolling mills, recycling, etc.). We also offer a variety of equipment for materials quality control laboratories in sectors such as lubricants, fuels, chemicals, predictive maintenance, and more.


Since 1979, we have been distributing top-quality spectrometers and analytical equipment for laboratories and control centers in the iron and steel and related industries. We also serve industries requiring specific analytical equipment, reference materials, sample preparation machines, and fully automated systems for elemental chemical analysis.


We work with leading manufacturers (Spectro-Ametek, Labiron, Breitländer, and LIMAB) in each sector, offering the latest technology so our customers have the best analytical capabilities and control tools to improve their processes, innovate their products, and meet their demanding needs.


To achieve this, our team employs the latest technology and the most demanding and durable materials, with a special emphasis on providing high-quality products and services that meet the strictest controls, standards, and audits, thus being certified (ISO 9001:2015, TUV Environmental Quality, ISO 14000, etc.).


Our products are manufactured to order after a personalized study of the specific needs of each client/application. For us, each client is important and unique. The equipment and materials supplied are always of the highest, verifiable quality and always meet or exceed customer expectations.


Our technical service team is regularly trained and certified to install, repair, and maintain the supplied equipment for years of service. Our number of technicians, years of experience, ongoing training, and availability of parts and spares locally ensure the continued operation of our equipment. The various service options and maintenance contracts offered allow customers to ensure their equipment is always up and running.

OUR VALUES

Customer Service

It's our reason for being. The pursuit of customer satisfaction is at the heart of all the company's sales and after-sales processes, adapting to their needs.


Speed

Our customers demand fast service and attention, as our equipment downtime translates into unproductive time in our customers' manufacturing processes.

Effectiveness

The effectiveness of our services is another of our priorities, helping us achieve the highest return on resources and contribute to a positive brand image.

Overcoming

Improvement is internalized by each member of the company, enabling innovation and improving the quality of services.

Cooperation with our clients

Cooperation helps us better understand our customers' needs and tailor our supply and after-sales services.

Coordination between departments

None of the aforementioned values would be possible without true coordination between departments that allows the company's objectives to be achieved.

QUALITY POLICY

The Quality Policy of SPECTRO HISPANIA, SL consists of ensuring that all Services and Products meet the necessary requirements to achieve full customer satisfaction at all times. Our goal is to ensure that the SPECTRO name is recognized for the quality of its products and services. The Quality Policy is based on four fundamental principles: The main objective is customer satisfaction. Quality can only be interpreted as ongoing compliance with established requirements. The measure of Quality is the cost of non-quality, understood as the cost derived from the loss of opportunities and customers, which exceeds the costs that would result from maintaining an adequate quality policy. Quality is subject to continuous improvement. Failures must be used to learn and eliminate the sources or causes that generated them.
Quality requires collaboration and participation at all levels, and to achieve this, information, communication, and training are essential. Therefore, all of its principles and objectives must be communicated. General Management, through the Training Plan, ensures that its Quality Policy is understood and accepted by all staff, and with the support of internal audits, verifies that the Quality System improves its effectiveness and adequacy. SPECTRO HISPANIA, SL implements the necessary measures to prevent and/or eliminate all factors that negatively impact the quality of the service provided, or that pose business risks, both to the organization's staff and to other collaborating companies or other interested parties who come into contact with the activities provided by our organization.